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Elephant

Stop Writing Crisis Plans for People—Write Them for Elephants Instead!

When Crisis Strikes, Your Brain Isn’t Rational

Think you’ll stay calm, collected, and rational in the middle of an IT crisis? Think again. During a crisis, your brain is hijacked by stress hormones like cortisol and adrenaline. This triggers System 1 thinking, a term popularized by Daniel Kahneman, where decisions are fast, instinctual, and often shaped by cognitive biases.

In other words, the deliberate, logical mindset you used when writing your IT contingency plan disappears—and with it, your a…

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How Optimism Bias Can Blindside Your Cybersecurity Efforts

Ever feel like bad things only happen to other people?
That’s optimism bias at work—a cognitive bias that tricks our brains into believing we’re less likely to experience negative events than others.

In our  world of cybersecurity, this bias can cause serious blind spots. As security professionals we may underestimate the likelihood of a cyberattack or data breach happening to our organization, leaving us exposed to threats we aren’t prepared for.

 Let’s explore how optimism bias can affect our s…

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Unlocking the power of visual identity

Visual identity is more than just logos and color schemes—it’s a tool for shaping perception and trust.

In our field of IT security, where clear communication and trust are essential, creating a distinct visual identity for your department can play a vital role.
But what does this have to do with psychology and biases?

Our brains process visual cues much faster than text.

When people repeatedly see consistent visuals, they begin to associate those elements with specific qualities, like professi…

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Decision fatigue

Decision fatigue can undermine your cybersecurity

We cybersecurity professionals know that we continously face a constant barrage of decisions: from triaging alerts to assessing risks.
But did you also know that the sheer volume of these decisions can lead to something called decision fatigue?

This phenomenon can subtly degrade your security posture even though it was thorough and well thought from the beginning.

Decision fatigue is the mental exhaustion that results from making too many decisions in a short period.
Already now my guess is th…

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Can you make IT Security Personal?

Of course, you can, and you actually have to!
We humans all have a bias that attracts us to personal messages or contacts. Therefore, it is important that in your work with IT security, you remember to speak directly to your users with a clear sender.

One of the very simple things you can do is create a mailbox. Most people already have one, and it's nothing special.
The special thing is that a real person always answers. This means that you and your colleagues respond for themselves and always…

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